{"id":4320,"date":"2019-06-19T14:37:11","date_gmt":"2019-06-19T13:37:11","guid":{"rendered":"http:\/\/davidwithington.com\/?p=4320"},"modified":"2019-06-25T19:26:45","modified_gmt":"2019-06-25T18:26:45","slug":"how-deal-with-phone-scammers","status":"publish","type":"post","link":"https:\/\/davidwithington.com\/how-deal-with-phone-scammers\/","title":{"rendered":"How to Deal With Phone Scammers"},"content":{"rendered":"<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">How do you deal with scammers?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">Scammers who&#8230;<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">Telephone you<\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">Message you and pretend to be a friend<\/span><\/li>\n<\/ul>\n<p><a href=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Scam-phone-call.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-4326\" src=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Scam-phone-call.jpg\" alt=\"How do you deal with scam phone call\" width=\"600\" height=\"380\" srcset=\"https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Scam-phone-call.jpg 600w, https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Scam-phone-call-300x190.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<h2><span style=\"font-size: 18pt; font-family: arial, helvetica, sans-serif;\">Telephone Scams<\/span><\/h2>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">Some scammers will call you on the phone and try to talk you into doing something on your computer which will give them access to it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">Let me tell you<\/span><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">\u00a0how I dealt with one of them.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">Prepare to be entertained.<\/span><\/p>\n<h2><span style=\"font-size: 18pt; font-family: arial, helvetica, sans-serif;\">The Story Of My &#8220;Faulty&#8221; Broadband<\/span><\/h2>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">It&#8217;s mid-morning in June 2019.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">The telephone rings.<\/span><\/p>\n<figure id=\"attachment_4328\" aria-describedby=\"caption-attachment-4328\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Phone-rang.jpg\"><img decoding=\"async\" class=\"size-full wp-image-4328\" src=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Phone-rang.jpg\" alt=\"Scammer ringing the landline\" width=\"600\" height=\"382\" srcset=\"https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Phone-rang.jpg 600w, https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Phone-rang-300x191.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-4328\" class=\"wp-caption-text\">&#8220;Who&#8217;s ringing the landline?&#8221;<\/figcaption><\/figure>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">&#8220;Whoever calls on the landline nowadays?&#8221; I wonder, as my attention diverts away from the much more important work of posting something on Twitter.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">&#8220;Oh, it&#8217;s an international call,&#8221; I mutter, as I turn to pick up the phone. <\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">What did we used to do before we had <em>Caller ID<\/em>?<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">&#8220;Hello. This is BT Openreach,&#8221; says the lady with a strong Indian accent.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">&#8220;We can see that your broadband speed is going up and down.&#8221;<\/span><\/p>\n<figure id=\"attachment_4327\" aria-describedby=\"caption-attachment-4327\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/scammers-want-to-fix-broadband.jpg\"><img decoding=\"async\" class=\"size-full wp-image-4327\" src=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/scammers-want-to-fix-broadband.jpg\" alt=\"scammers want to fix broadband\" width=\"600\" height=\"327\" srcset=\"https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/scammers-want-to-fix-broadband.jpg 600w, https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/scammers-want-to-fix-broadband-300x164.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-4327\" class=\"wp-caption-text\">&#8220;We want to fix your broadband&#8221;<\/figcaption><\/figure>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">&#8220;Oh yes?&#8221; I reply, trying to sound interested.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">She&#8217;s already put her cards on the table and I know she&#8217;s a scammer. <\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">The poor lady doesn&#8217;t know that I spent 40 years in the telecoms industry.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">&#8220;We&#8217;re calling you with urgent information about the action you need to take.&#8221;<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">&#8220;Oh? What do I need to do?&#8221;<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">&#8220;Tell me&#8230; What colour is the flashing light on your router, sir?&#8221;<\/span><\/p>\n<figure id=\"attachment_4329\" aria-describedby=\"caption-attachment-4329\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Light-on-router.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4329\" src=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Light-on-router.jpg\" alt=\"&quot;What colour is the flashing light on the router?&quot; asked the scammer.\" width=\"600\" height=\"489\" srcset=\"https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Light-on-router.jpg 600w, https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Light-on-router-300x245.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-4329\" class=\"wp-caption-text\">&#8220;What colour is the flashing light on the router?&#8221; asks the scammer.<\/figcaption><\/figure>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">I pause long enough to look at the router.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">&#8220;It&#8217;s a bit like sky-blue pink,&#8221; I reply.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">Now I reckon she&#8217;ll have sussed me out that I&#8217;m winding her up.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">But no!<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">&#8220;I&#8217;ll transfer you over to our senior technical team,&#8221; she says.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">Whilst on hold, I pick up my smartphone, find the recorder app, and hit <em>record<\/em>.<\/span><\/p>\n<figure id=\"attachment_4330\" aria-describedby=\"caption-attachment-4330\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Recording-App.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4330\" src=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Recording-App.jpg\" alt=\"I find and use the recording app\" width=\"600\" height=\"475\" srcset=\"https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Recording-App.jpg 600w, https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Recording-App-300x238.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-4330\" class=\"wp-caption-text\">I find and use the recording app<\/figcaption><\/figure>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">I knew the app would come in handy one day.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">I hold the smartphone near to the telephone&#8217;s receiver and wait for the on-hold music to end.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">What? Even <em>scammers<\/em> keep you on hold and play that annoying music?<\/span><\/p>\n<figure id=\"attachment_4339\" aria-describedby=\"caption-attachment-4339\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Music-on-hold.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4339\" src=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Music-on-hold.jpg\" alt=\"Even scammers play annoying music on hold\" width=\"600\" height=\"346\" srcset=\"https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Music-on-hold.jpg 600w, https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Music-on-hold-300x173.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-4339\" class=\"wp-caption-text\">Even scammers play annoying music on hold<\/figcaption><\/figure>\n<h2><span style=\"font-family: arial, helvetica, sans-serif; font-size: 18pt;\">Listen To The Scammer Trying To Trick Me<\/span><\/h2>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">What follows is the actual recording of the conversation between the scammer and me.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">I&#8217;ve used Audacity to raise the voice level of the scammer and remove some of the annoyingly long pauses.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">Turn up your speakers and enjoy&#8230;<\/span><\/p>\n<p style=\"text-align: center;\"><iframe src=\"https:\/\/www.youtube.com\/embed\/LTqn5-Y56yU\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-family: arial, helvetica, sans-serif; font-size: 18pt;\">If You Receive a Scam Phone Call<\/span><\/h2>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">So if you ever receive a similar scam phone call, now you know what to do.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">More importantly, you know what <em>not<\/em> to do. Don&#8217;t let them take control of your computer.<\/span><\/p>\n<h2><span style=\"font-family: arial, helvetica, sans-serif; font-size: 18pt;\">Things You Can Do With a Telephone Scammer<\/span><\/h2>\n<ol>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">Wind them up<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">Put them on hold and leave them there<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">Waste their time in meaningless conversation<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">Hang up (usually the best policy)<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">Report them to the authorities<\/span><\/li>\n<\/ol>\n<figure id=\"attachment_4344\" aria-describedby=\"caption-attachment-4344\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/hang-up-on-a-scammer.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4344\" src=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/hang-up-on-a-scammer.jpg\" alt=\"hang up on a scammer\" width=\"600\" height=\"350\" srcset=\"https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/hang-up-on-a-scammer.jpg 600w, https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/hang-up-on-a-scammer-300x175.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-4344\" class=\"wp-caption-text\">Hanging up on a scammer is usually the best policy<\/figcaption><\/figure>\n<h2><span style=\"font-size: 18pt; font-family: arial, helvetica, sans-serif;\">Facebook Messenger Scam<\/span><\/h2>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">In another blog post, I shared a <em>Facebook Messenger<\/em> conversation I had with a scammer.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">And how I managed to wind him up too.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">Plus the surprising &#8211; and worrying &#8211; tactics he tried to use after he knew he&#8217;d been sussed.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">You can read that here: <a href=\"http:\/\/davidwithington.com\/facebook-messenger-scams-how-avoid-being-scammed\/\" rel=\"\"><span style=\"text-decoration: underline;\"><strong>Facebook Messenger Scams<\/strong><\/span><\/a><\/span><\/p>\n<h2><span style=\"font-size: 18pt; font-family: arial, helvetica, sans-serif;\">Your Scam Phonecall Experience?<\/span><\/h2>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">Do you receive scam phone calls?\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">How do you deal with them?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">Let us know in the comments box below &#8211; and let&#8217;s keep the conversation going.<\/span><\/p>\n<figure id=\"attachment_4340\" aria-describedby=\"caption-attachment-4340\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Leave-a-comment.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4340\" src=\"http:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Leave-a-comment.jpg\" alt=\"Leave a comment\" width=\"600\" height=\"322\" srcset=\"https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Leave-a-comment.jpg 600w, https:\/\/davidwithington.com\/wp-content\/uploads\/2019\/06\/Leave-a-comment-300x161.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-4340\" class=\"wp-caption-text\">Leave a comment just below<\/figcaption><\/figure>\n<h2><span style=\"font-size: 18pt; font-family: arial, helvetica, sans-serif;\">Enjoy The Video?<\/span><\/h2>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">Finally&#8230;<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">A cheeky little plug for a new service I&#8217;ve created.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">If you ever need a short educational or promotional video &#8211; in a similar style to the one you&#8217;ve just watched&#8230;<\/span><\/p>\n<p><em><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">What? Did you skip over the video? Better go back and watch it &#8211; it&#8217;s really good!<\/span><\/em><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">&#8230;Anyway, here&#8217;s where you can read about the new service and watch some sample videos: <a href=\"http:\/\/davidwithington.com\/promotional-videos\/\" rel=\"\">David&#8217;s Promotional Video Service<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do you deal with scammers? Scammers who&#8230; Telephone you Message you and pretend to be a friend Telephone Scams Some scammers will call you on the phone and try to talk you into doing something on your computer which will give them access to it. Let me tell you\u00a0how I dealt with one of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4332,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[3,289],"tags":[239,426,427,422,424,425,423],"class_list":{"0":"post-4320","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-real-life","8":"category-stories","9":"tag-broadband","10":"tag-phone-call","11":"tag-phone-scam","12":"tag-scam","13":"tag-scammer","14":"tag-scammers","15":"tag-scams","16":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Deal With Phone Scammers - David Withington<\/title>\n<meta name=\"description\" content=\"Ever had a scammer ring you about your broadband and try to trick you into giving them access into your computer? 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