How to Get a Customer to Like You Marketing experts tell us to provide excellent customer service. Why? Because you want your customers to like you, of course. Virgin used to do that. They provided exceptional customer service. And I liked them. Great Customer Service I remember the phone call many years ago - to Richard Branson's new Virgin Energy company who were supplying gas and electricity. Our previous energy company had really messed things up: incorrect billing, … [Read more...]
My British 4th July
4th July. Oh, what a day! "Hang on a minute, David... "You're a Brit, for goodness sake! "So why were you celebrating 4th July?" I'll tell you why. Because it's my Personal Independence Day. You see... Exactly one year earlier - on 4th July 2016 - I handed in my notice at work. I hadn't planned it to be on Independence Day. But it certainly didn't go unnoticed. And one month later, I was gone. I'd taken early retirement. Why Should You Take Early … [Read more...]
OnePlus 5 Review
Dual camera. Clearer photos. A couple of days ago, I became the proud owner of the new OnePlus 5 smartphone. Why? Not because I had to have the latest gadget. No. Why the OnePlus 5? It's because my trusty Samsung Note 4 gave up the ghost a couple of months ago. And I've had to survive with an old Samsung S5. "Sorry, there's no storage space left" was a constant greeting from the phone. And "You want to shoot video? Hahaha!" So I've been waiting patiently for the launch of … [Read more...]
The CMA Live Event That Didn’t Need Music
What's CMA? Ask a country music geek what CMA stands for, and they'll probably tell you it's the Country Music Awards. But ask any one of the 167 smart people at the CMA Live 2017 conference in Edinburgh last week, and they'll tell you it's actually The Content Marketing Academy. I was there. We didn't listen to country music. And frankly, I'm really glad about that. But we did listen to some international experts and thought-leaders inspiring us and telling us how to … [Read more...]
Cash Back Credit Cards versus Zero Interest
Zero percent interest on your credit card? Or cashback on everything you spend with a credit card? Which is better? I know which I'd prefer. I'd prefer to receive 1% cashback on everything I spend - rather than accumulate debt on a credit card which I'll have to pay off eventually or get charged a huge interest rate. Now I can hear those financially savvy people shouting at me... Yes, but we can get some interest on our savings at the bank while we're enjoying the 0% on the credit … [Read more...]
Election 2017: Can It Be Funny?
BEFORE YOU CONTINUE After the terrible events of last week, I was unsure whether to publish this humorous look at the Election. The political leaders had rightly suspended campaigning in respect for the victims. And the whole country was in shock that anyone could be so evil. Thankfully, the British spirit never left, and we determined that terrorism could never change our way of life. The election campaign has recommenced. So here's my take on it... . The 2017 UK General Election … [Read more...]
The Ancient Anti-Ageing Treatment That’s Still Free
Did you know... There's a technique for staying young. It's a treatment that's As old as the human race Completely natural 100 percent free I was shocked When I was a young boy, my parents taught me always to give up my seat for an older person. That lady is older than you. Let her have your seat ...my Mum would whisper during our bus ride into town. I must have been an obedient little boy because I can clearly remember standing up and allowing the little old lady … [Read more...]
The Free De-Stress Day – With the Compliments of Samsung
My phone broke. No, not the screen. The performance slowed down, the screen froze regularly, the phone became unresponsive and it kept restarting. So being a bit techy, I tried to figure out the cause. Was it a rogue app? The recent software update? Low battery voltage? Anyway... I cleared the cache partition... stopped a few apps... changed the battery... plugged in the charger... put it into safe mode... But even then, it still froze and restarted. Oh dear! In … [Read more...]
Old Five Pound Notes: Missed The Deadline?
Can I Still Exchange Those Old Five Pound Notes? Now they're no longer legal tender, what exactly can you do with the old five-pound notes? Haha! You thought you'd spent all your old £5 notes. That is... until you found that bunch of them in the drawer. Well, never mind. Because, according to the press, your bank will probably still take them. And in return, they'll give you some nice, shiny, plastic, unfoldable, unstraightenable new ones. Don't go to any bank though. If … [Read more...]
How to Save Kindle Highlights to Evernote
Got lots of those yellow and orange highlights in your Kindle book, and want to read them all on one page? There's an easy way to do that. It gives me a neat Evernote page with my notes laid out just how I like them. A Google search will reveal a few ways to export your Kindle notes into Evernote. Most go into lots of details. Many are complex methods. Some need you to download a Chrome extension. So I thought I'd share my simple method. Here's how I do it: How to Export Kindle … [Read more...]
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